Customer Service
NOTE: for special orders and Items on Hold there will be a 35% non-refundable deposit required, before I work on your item. This amount will be applied to your order. But it will not be refunded if you cancel any special orders or cancel any purchases on items on hold. Special Orders.
Next, I would like to tell you a little about myself. My name is Blanca, I am Mexican American and married to a wonderful American Chinese man. I started my love for creating hand crafted items many years ago. It began with sewing as a hobby; this soon turned into a part- time business. I would get constant requests for dresses. I have contributed too many weddings over the years, from making the dresses to making the party favors. I started making jewelry several years ago. A lot of my pieces have been influenced by the necklaces Frida the famous Mexican painter wore, or might still wear if she was alive. For multiple buys I will combine shipping charges, please let me know so that I can e-mail you an invoice. I also ship internationally, please inquire for shipping charges. Your order will mail out using first class post or parcel post. Insurance for up to $50.00 is $ 1.40/ for over $ 100.00 are 2.80. Insurance is highly recommended for any shipouts; sorry I will not take responsibility for lost, broken, or stolen items in transition after your order has been mailed out. So, once again, I thank you for browsing my site. Have a wonderful day. If you do not have a paypal account please contact me. We accept money orders payments, E-mail me for the info.
You can feel assured that if you are not satifisfied with any item you buy from me, you have a 30 day money-back guarantee. (Excludes shipping charges)
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Taken at Luminarias Monterey Park CA., July 21, 2007 |
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